An essence of production for administration

Comment by a participating manager after the first, rather scathing evaluation: “Well, there was no proper guidance”. Answer of the seminar leader: “And that’s how some people work, actually.”

Lean Production is desirable and ideal for many types of business’s. The principal has proven it’s effectiveness beyond doubt. There are numerous ways to improve. The core question is how to transfer the potential approaches to administration? We are convinced we have the know-how. Basic tasks will be explained in the example and structured method solutions provided in roll play workshops. Participants may test the principal in practice.

What can Lean achieve?

Improved processes and motivated employees in high-performing teams. The corporate culture will change: away from a “just-no-failure mentality” to an “always-better attitude”.

Application in practice

Experience shows that we remember things best when we actively experience them. That’s why pareto has developed a training course on the topic of Lean that not only imparts knowledge, but is also fun.

To get in the mood for the topic, we give a short impulse lecture. Afterwards, the participants are challenged: Without explanatory instructions, they have to solve tasks that are common in the indirect sector. This is fun, gets them moving and, in the evaluation, reveals quite astonishing parallels to everyday working life.

Using examples of order processing, the participants learn how potential for improvement in processes can be identified, analysed and implemented. In the process, they are sensitised to the Lean idea. In the evaluation, the participants quickly identify similar situations in their daily work and can easily transfer the knowledge gained. All three stages of the business game are accompanied by short, comprehensible theory sections.

Dr. Markus Hagen and Prof. Dr. Christoph Haats are your tutors

Both speakers know LEAN from their scientific as well as their practical work in industrial production. Based on this experience, they have streamlined order processing in administration from order acceptance to invoicing. Dr. Markus Hagen has been familiar with LEAN principles since the mid-1990s, when he first became acquainted with the subject in Japan. After that, he brought his knowledge to small and large companies as a lean coach. Dr. Christoph Haats first worked as a research assistant, as a consultant and later as a manager in the field. In a large family-owned company, he shortened the order processing process for special developments by 90% in planning, control and work preparation.

This is what you may expect:

• Best practice, practical examples, the Lean Admin planning game, tips and tricks from our professional practice.
• Lectures: From value stream to information stream, worklist management, the Lean action fields: Mindset, Toolset, Management, Strategy for Analysis and Implementation.
• Discussions within the group of participants